This course is suitable for those already in employment or looking to become employed in an administrative role. You will learn how to organise and support meetings and events, filing techniques, diary systems, health & safety and use of Microsoft applications. In addition, this course will cover operating office equipment, how to work effectively and efficiently wiht others, legislation in the workplace, professional development and how to research, analyse and report information.

NVQ 2 Customer Service T2G

This course is suitable for those who have undertaken the NVQ2 Administration or who are in a senior administrtrative role. The course builds upon previous knowledge

NVQ3 Customer Services T2G